Most replies in under one business day. Same team that builds the product.
Bug reports, usage questions, integration help. Reply within one business day.
Send email →Larger teams, custom rules, SOC 2 questionnaires, partnership ideas.
Contact form →From the billing page in the app. Monthly plans stop at the end of the current cycle. Annual plans run to the end of the year.
Yes. Every work pack is a structured Markdown file. Use the Copy structured Markdown button on any pack, or download the bundle from the workspace settings.
Yes. From workspace settings, choose Delete workspace. All tickets, packs, and verdicts are removed within 30 days.
Email support@motionode.com with steps to reproduce. A screenshot or the ticket text helps a lot.
Yes. status.motiocomp.com shows uptime and incident history.
More answers in the full FAQ.
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